Walk-in cooler repair, valley-wide

Why walk-ins stop holding temperature

Roughly in order of how often we see them:

• Door gaskets and closers. The cheapest failure and the most common. A gasket that no longer seals pulls warm humid air across the evaporator continuously, so the unit runs nonstop, ices up, and still cannot hold. Check whether a dollar bill pulls freely from the closed door anywhere along the seal.
• Dirty condenser coil. A condenser packed with kitchen grease and dust cannot reject heat. This is the most preventable cause of a summer failure and the reason quarterly cleaning pays for itself.
• Defrost cycle problems. A failed defrost timer, terminator or heater lets ice build on the evaporator until airflow stops. The box warms while the unit runs constantly.
• Refrigerant charge and leaks. A slow leak shows up as gradually worsening pull-down over weeks. Topping off without finding the leak throws money at a symptom.
• Evaporator fan motors. When a fan motor fails, air stops moving across the coil and the box stratifies: cold at the floor, warm at the top.

Before you call

Three checks take two minutes and can either save you a service call or make the one you place far more useful:

• Is the condenser coil visibly dirty? If you can see a mat of grey fuzz, say so on the phone.
• Is there ice on the evaporator inside the box? That points at defrost rather than charge.
• Does the door close and seal completely on its own, every time? Watch it close once from fully open.

Product loss and what to do first

If the box is above 41°F and climbing, move what you can into a working cooler or freezer before you do anything else. Utah requires cold holding at or below 41°F, and product that has sat above that threshold for four hours or more is generally a loss regardless of how it looks.

Document temperatures as you go. If you carry equipment breakdown coverage, that log is what your carrier will ask for.

Service area

We cover Salt Lake, Davis, Utah, Summit and Weber counties. Same-day dispatch valley-wide, 2-hour target on refrigeration emergencies.

• Salt Lake City
• West Valley City
• Sandy
• Draper
• West Jordan
• South Jordan
• Murray
• Midvale
• Millcreek
• Taylorsville
• Lehi
• American Fork
• Park City
• Ogden
• Provo